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TERMS OF SERVICE

Effective Date: December 23, 2025

Last Updated: October 4, 2026

1. AGREEMENT & ELIGIBILITY

By accessing or using bmazed (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

bmazed maintains a zero-tolerance policy regarding objectionable content and abusive users.

  • Minimum Age: You must meet the minimum age of digital consent for the country you provide at sign-up in order to use this Service. This age varies by country based on each country's own data-protection law (for example, 13 in the United States, United Kingdom, and Canada; 12 in Brazil; 14 in Germany, Italy, and Spain; 15 in France; 18 in India and South Africa) and is applied automatically based on your sign-up country. Countries not explicitly listed use a default minimum age of 16.
  • Parental Consent: If you are under the age of majority in your jurisdiction, your parent or legal guardian must review and agree to these Terms on your behalf.
  • Accurate Information: You must provide accurate and complete information during registration and keep your account information current.
  • One Account: You may only maintain one personal account. Business accounts require verification and are limited to one per legal entity.

2. SUBSCRIPTION TERMS

(Apple App Store / Google Play / Stripe Web Compliance)

Note: This section applies to all bmazed subscriptions, whether purchased on the web or through mobile app stores.

2.1 Subscription Tiers

  • Contributor Plan ($2.99/month): 88 THRN attempts per month, 8 Global Circles posts per month, 1 active Vault Messenger, Annual nonprofit vote — community selects a verified 501(c)(3) to receive 3% of yearly revenue. For personal accounts.
  • Humanitarian Plan ($5.99/month): 188 THRN attempts per month, 30 Global Circles posts per month, 8 active Vault Messengers, Annual nonprofit vote — community selects a verified 501(c)(3) to receive 3% of yearly revenue, Host 1 Local Event per month. For personal accounts with expanded access.
  • Business Plan ($5.99/month): 88 THRN attempts per month, 30 Global Circles posts per month, 8 active Vault Messengers, Annual nonprofit vote — community selects a verified 501(c)(3) to receive 3% of yearly revenue, Host 12 Local Events per month. For verified business entities (requires business verification after signup).

2.2 Billing

  • Subscriptions are billed monthly through Stripe (web) or the Apple App Store / Google Play Store (mobile).
  • Payment is processed securely through Stripe (web) or your App Store/Play Store account (mobile).
  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
  • Your account will be charged for renewal within 24 hours prior to the end of the current period.

2.3 Cancellation & Refunds

  • You may cancel your subscription at any time through your account settings (web) or your App Store / Play Store account settings (mobile).
  • Cancellation takes effect at the end of the current billing period.
  • Refunds for mobile subscriptions are handled by Apple or Google according to their respective policies. Web subscription refunds are handled according to our refund policy.
  • We do not offer prorated refunds for partial months.

2.4 Subscription Required

bmazed is a subscription-only platform. Access requires an active subscription (Contributor Plan or Humanitarian Plan for personal accounts, or Business Plan for business entities). There is no permanent free tier. Eligible, provider-verified signup promotions may include a limited free first period under Section 2.5.

2.5 Signup Promotion Terms

  • When available on your billing platform, the 2026 signup promotion is for eligible new bmazed accounts on monthly plans only: bmazed26 applies only to Contributor and bmazed2026 applies only to Business. Humanitarian plans are not eligible. Normal account eligibility and business-verification requirements still apply.
  • A valid redemption provides the first monthly billing period free on the website, one calendar month free on Apple, or a 30-day free trial on Android. One calendar month is not necessarily 30 days. The Apple offer does not combine with an introductory offer. This promotion is not a permanent free tier or a general trial available without an eligible code.
  • After the promotional period, the subscription automatically renews at the selected plan’s normal monthly price shown by your billing provider. A valid payment method and renewal consent are required. Cancel through the provider that billed you (web subscription settings, Apple subscriptions, or Google Play subscriptions) before its stated renewal deadline to avoid the next charge.
  • Each new bmazed account may redeem one promotion total across both codes and all platforms. Each code has a limit of 10,000 redemptions per billing provider, not one shared 10,000-redemption pool across all providers. Redemption is subject to remaining availability, enabled offers, and the provider’s new-subscriber eligibility rules. Changing plans, codes, or platforms does not grant a second promotional period. A reservation is tied to your account, email identity, selected plan and billing platform; abandoning it or deleting and recreating an account does not reset eligibility.
  • New redemptions must occur before January 1, 2027 at 12:00 a.m. Pacific time (2027-01-01T08:00:00Z). Complete redemption within one hour of reserving the offer and before the cutoff. New reservations close 31 minutes before the redemption deadline to allow the billing provider’s checkout window. The website’s quoted free period starts when the offer is reserved; the native store’s confirmed purchase dates determine its free period. A valid redemption before that cutoff keeps its full promotional period even if it ends in 2027. The code’s expiration is not the subscription’s expiration.
  • Promotional or free-trial access and zero-value invoices do not qualify for charity/nonprofit voting in Settings. Actual confirmed payment is required; a confirmed paid renewal can establish eligibility, subject to the other voting rules.

3. USER-GENERATED CONTENT & MODERATION

(Apple Guideline 1.2 Compliance)

bmazed is a platform for social interaction. To ensure a safe environment:

3.1 Prohibited Content

You may not post content that:

  • Is defamatory, threatening, harassing, or bullying
  • Is sexually explicit or pornographic
  • Promotes violence, self-harm, or illegal activities
  • Contains hate speech or discrimination based on protected characteristics
  • Infringes on intellectual property rights
  • Contains spam, malware, or phishing attempts
  • Impersonates another person or entity
  • Violates the privacy of others

3.2 Reporting & Blocking

  • Report: Built-in tools allow you to report objectionable content or abusive behavior.
  • Block: You can block users to prevent them from contacting you or viewing your content.
  • Review Timeline: Reported content is typically reviewed within 1–7 business days. During periods of high volume, reviews may take additional time. We prioritize reports involving imminent harm, child safety, and non-consensual intimate imagery.
  • TAKE IT DOWN Act (Non-Consensual Intimate Imagery): Reports involving non-consensual intimate imagery (NCII) are treated as urgent and processed within 48 hours in accordance with the TAKE IT DOWN Act.
  • No Federally Mandated Deadline for Standard Reports: Under Section 230 of the Communications Decency Act, bmazed is not subject to a federally mandated review deadline for standard content reports. We commit to good-faith review within the timelines stated above.

3.3 Appeals Process

If your content or account has been removed or restricted, you may appeal:

  • Submit Appeal: Email appeals@bmazed.app within 14 days of the action.
  • Include Details: Provide your username, the content/action in question, and why you believe it was removed in error.
  • Review Timeline: Appeals are reviewed within 7 business days. You will receive a written response.
  • Final Decision: Our moderation team's decision after appeal is final. Repeated violations may result in permanent account termination.

3.4 Content License

By posting content, you grant bmazed a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content in connection with operating the Service. You retain ownership of your content.

4. MATCHING SYSTEMS (THRN, CLOSE MATCH & VAULT)

  • THRN: Matches users who submit identical text within an 8-second window. All subscribers (Contributor Plan and Business Plan) have full global access.
  • CLOSE MATCH: If your 8-second THRN window closes without an exact match, the system may detect that another user submitted text with greater than 75% similarity to yours and present both of you with a 12-second mutual-consent window. Both users must actively accept — either party may decline or allow the offer to expire without connecting. Candidate data (normalized text and user ID) is held in ephemeral server-side processing (in-memory and Redis cache) for up to 15 seconds and is never written to the primary database.
  • VAULT: Private 1-on-1 matching for direct connections. Both Contributor and Business Plans include up to 8 simultaneous active Vault conversations.

DISCLAIMER: Matching is probabilistic and depends on concurrent user activity. We do not guarantee matches, specific outcomes, or the identity/accuracy of other users. You interact with other users at your own risk. bmazed is not responsible for any actions, communications, or harms arising from user interactions.

5. DATA USAGE & PRIVACY COMMITMENT

bmazed is committed to protecting your privacy. For full details, please review our Privacy Policy.

  • No Data Sales: bmazed does not sell user data to third parties.
  • No Advertisements: bmazed does not display advertisements of any kind.
  • No Cross-App Tracking: bmazed does not track users across other apps or websites.
  • Platform Analysis: Usage data is collected solely for platform improvement, debugging, and safety purposes. bmazed does not use usage data to build recommendation algorithms, personalize content feeds, or make algorithmic recommendations to users.

You can review our full data practices in our Privacy Policy.

5.1 DIRECT MESSAGING PRIVACY

bmazed is committed to the privacy of your direct messages. The following principles govern how we handle Vault Messenger and private message content:

  • No Monitoring: bmazed does not read, analyze, or monitor the content of your direct messages.
  • No Sale or Analytics: Message content is never sold, shared with third parties, or used for any analytics or advertising purpose.
  • Review Only Upon Report: Message content is reviewed only when a user submits a report about that content. All such reviews are conducted by a human moderator — not automated systems.
  • No Algorithm Training: Message content is never used to train algorithms, build models, or personalize any aspect of the Service.

6. PROHIBITED CONDUCT

You agree not to:

  • Use automated scripts, bots, scrapers, or any automated means to access the Service
  • Reverse engineer, decompile, or attempt to extract the source code of the application
  • Circumvent, disable, or interfere with security features
  • Create multiple accounts or use another person's account
  • Impersonate any person or entity
  • Use the Service for any illegal purpose
  • Interfere with or disrupt the Service or servers
  • Collect user information without consent
  • Engage in any activity that could harm minors

7. ACCOUNT TERMINATION

7.1 By You

You may delete your account at any time through Settings > Account > Delete Account. Apple App Store and Google Play subscriptions continue independently and must be canceled separately in their store settings; account deletion or signing out does not itself cancel store billing. Cancellation or nonpayment does not delete your account, username, or content.

7.2 By Us

We may suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Conduct harmful to other users or the platform
  • Extended periods of inactivity

7.3 Effect of Termination

Upon termination, your right to use the Service ends immediately. Your content may be deleted. Provisions that by their nature should survive will continue to apply.

7.4 Failed Recurring Payments

If a monthly renewal payment fails, we provide 14 days of normal access while payment is recovered. If it remains unresolved, access is limited to billing, support, data export, and account-deletion tools until payment resumes. Established accounts, usernames, content, and privacy settings are not automatically deleted solely because of nonpayment, inactivity, cancellation, or promotional-period expiry. Voluntary deletion remains permanent and removes your username and content. This does not change incomplete-signup cleanup, ordinary ephemeral-content lifetimes, moderation, or applicable legal obligations.

8. INTELLECTUAL PROPERTY

  • Our Property: The bmazed name, logo, and all related trademarks, service marks, and intellectual property are owned by bmazed. You may not use them without our written permission.
  • App Content: All software, design, graphics, and content provided by bmazed is protected by copyright and other intellectual property laws.
  • Feedback: Any suggestions, ideas, or feedback you provide may be used by us without obligation to you.

9. DISCLAIMERS

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT ON THE SERVICE.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BMAZED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID US IN THE PAST SIX MONTHS.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless bmazed and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your content, or your violation of these Terms.

12. DISPUTE RESOLUTION

12.1 Informal Resolution

Before filing a formal dispute, please contact us at help@bmazedllc.zendesk.com to attempt informal resolution.

12.2 Arbitration

Any disputes that cannot be resolved informally shall be settled through binding arbitration in San Francisco, California, under the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action.

12.3 Exceptions

Either party may seek injunctive relief in any court of competent jurisdiction for intellectual property violations or unauthorized access.

13. GOVERNING LAW

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any legal action shall be brought exclusively in the state or federal courts located in San Francisco County, California.

14. GENERAL PROVISIONS

  • Entire Agreement: These Terms constitute the entire agreement between you and bmazed regarding the Service.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Our failure to enforce any right does not waive that right.
  • Assignment: You may not assign these Terms. We may assign our rights without restriction.
  • Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

14.1 KEEPING YOUR APP UP TO DATE

We recommend keeping bmazed updated to the latest version. Each release includes the most recent security patches, new features, and performance and reliability improvements that protect your account and deliver the best possible experience.

Older versions may have reduced functionality, missing features, or known issues that have already been resolved in current releases. We encourage leaving automatic updates enabled in your browser or app store so you always have the latest version.

15. CORPORATE GIVING COMMITMENT

bmazed is committed to using its platform and revenue to make a positive impact beyond its user community. This section constitutes a binding corporate governance obligation, not an aspirational statement.

15.1 Charitable Giving Pledge

bmazed commits a fixed percentage of its annual net profits to verified 501(c)(3) nonprofit organizations. This commitment is embedded in our corporate governance documents and is enforceable as a matter of corporate policy.

  • The giving percentage is determined annually by the company's board and disclosed publicly.
  • Distributions are made following the close of each fiscal year.
  • This commitment applies to bmazed's for-profit operations and does not constitute bmazed as a nonprofit entity.

15.2 Charity Input Process

Donation decisions are informed through a transparent, community-driven advisory process. Community participation provides non-binding consultative input that informs, but does not determine, bmazed's donation decisions. bmazed retains full and final discretion over all donation decisions, including the right to override, defer, or modify any outcome of the community input process.

  • Subscriber Nominations: Users with an active, qualifying paid subscription may nominate eligible 501(c)(3) organizations in Settings. Trial, promotional, and payment recovery access do not qualify.
  • Community Advisory Input: Users with an active, qualifying paid subscription may provide input on nominated charities. A completed payment is required: free trials, promotional access, and payment recovery access do not qualify. This input is purely advisory and non-binding — it does not obligate bmazed to donate to any particular organization or in any particular amount. When you cast a charity advisory vote, your username is recorded and associated with that vote for transparency and audit purposes.
  • Vetting & Verification: Nominated organizations will be subject to a verification process including legal and bmazed platform user-based research (verifiable and legal).
  • Final Approval: bmazed makes the sole and final determination of which organizations receive donations. bmazed retains the right to exclude organizations that do not meet verification standards, that conflict with our community guidelines, or for any other reason at bmazed's discretion.

15.3 Transparency & Reporting

  • bmazed publishes an annual impact report detailing the total amount donated, the recipient organizations, and how funds were allocated.
  • The impact report is made publicly available on our website at bmazed.app/about.
  • Subscribers are notified when the annual impact report is published.

15.4 User Voting Disclaimer

Participation in the community advisory input process does not make any user a donor, benefactor, or financially responsible party. The following terms apply to all users who provide input through the community nomination or advisory voting features:

  • No Financial Obligation: Casting a vote or submitting a nomination does not create any financial obligation, commitment, or liability of any kind for the participating user. Users contribute no funds through this process.
  • bmazed Corporate Funds Only: All charitable donations made pursuant to Section 15.1 are funded exclusively from bmazed's corporate profits. No user funds, subscription fees, or other user payments are directed to charitable organizations through this program.
  • No Tax Implication for Users: Because users do not contribute any funds, participating in the advisory input process does not create any tax deduction, tax obligation, or other tax consequence for the participating user. Users should consult their own tax advisors regarding their individual circumstances.
  • No Legal Liability: Users bear no legal liability arising from bmazed's charitable donation decisions, regardless of whether those decisions reflect the outcome of the community advisory input process.
  • bmazed's Sole Discretion: bmazed retains full and final authority over all donation decisions. The community advisory input process is one of several factors bmazed may consider, and bmazed is under no obligation to follow or give any particular weight to community input results.
  • Username Recording: When a subscriber casts a charity advisory vote, their username is recorded and associated with that vote. This record is used solely for transparency and audit purposes and is not shared publicly or sold to third parties.

16. COMMUNITY GUIDELINES

Effective Date: December 23, 2025  |  Last Updated: August 5, 2026

THE BMAZED RULES

bmazed's purpose is to serve the public conversation through instant, meaningful connections. We believe real-time interaction creates authentic human experiences. Violence, harassment, and other similar types of behavior discourage people from expressing themselves, and ultimately diminish the value of genuine connection.

Our rules are to ensure all people can participate in the public conversation freely and safely.

16.1 Eligibility & Minors

Minimum Age

bmazed is available to users worldwide. The minimum age to register depends on the country you provide at sign-up, following that country's applicable age of digital consent — for example 13 in the United States and United Kingdom, 15 in France, and 16 as the general EU/EEA default. Countries not explicitly listed use a default minimum age of 16. Age is self-declared via date of birth at sign-up; accounts suspected of belonging to users under the applicable minimum age may be locked, requiring identity verification to unlock.

Information for Parents

Parents and guardians are encouraged to monitor their children's use of bmazed. Users who do not meet their country's minimum registration age cannot create an account. We take the safety of our community seriously.

16.2 Authenticity & Platform Integrity

Authenticity

We believe authentic connections are the foundation of bmazed. Users should represent themselves honestly. Creating fake accounts, impersonating others, or using automated systems to artificially influence the matching process undermines the genuine experience we strive to provide.

Platform Manipulation and Spam

You may not use bmazed's services in a manner intended to artificially amplify or suppress information or engage in behavior that manipulates or disrupts people's experience. This includes:

  • Operating multiple accounts to manipulate matching
  • Using automation to send bulk messages or matches
  • Coordinating with others to artificially influence content visibility
  • Buying or selling accounts
  • Using the platform to distribute malware or phishing links

API and Automation Rules

Use of bots, scripts, or automated tools is strictly prohibited on bmazed. All matching and messaging must be performed by real humans. We actively detect and remove accounts using automation.

Username Squatting

Username squatting is not allowed on bmazed. Registering usernames solely to prevent others from using them is prohibited. An account's username and content remain preserved if the subscription lapses, is canceled, or expires. Signing out or ordinary inactivity does not cancel or delete an account. We reserve the right to enforce policies against abusive or fraudulent account use.

16.3 Safety & Prohibited Conduct

Abuse and Harassment

You may not engage in the targeted harassment of someone, or incite other people to do so. We consider abusive behavior an attempt to harass, intimidate, or silence someone else's voice. This includes:

  • Wishing or hoping harm comes to someone
  • Threatening violence or physical harm
  • Repeated unwanted contact after being asked to stop
  • Demeaning content designed to degrade or shame
  • Unwanted sexual advances

Hateful Conduct

You may not promote violence against, threaten, or harass other people on the basis of race, ethnicity, national origin, caste, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.

Violent and Hateful Entities

You may not affiliate with or promote the activities of violent and hateful entities. Accounts that are run by or support such organizations are not allowed on bmazed.

Violent Speech

You may not threaten, incite, glorify, or express desire for violence or harm. We take threats seriously and may report credible threats to relevant law enforcement.

Child Sexual Exploitation

bmazed has zero tolerance for any materials that feature or promote child sexual exploitation. This is grounds for immediate and permanent suspension. We report such content to the National Center for Missing & Exploited Children (NCMEC).

Suicide and Self-Harm

You may not promote or encourage suicide or self-harm. When we receive reports that a person is threatening suicide or self-harm, we may take action to help them get support.

Identity Verification After Reports

If you are reported by other users for behavior our moderators believe warrants verification — including impersonation, fake-account use, harassment, or threats — we may require you to verify your identity before continuing to post, comment, message, or otherwise contribute on bmazed. Verification involves submitting a photo of a government-issued ID, your legal name, and your ID number. Your account remains in a read-only state during review. Refusing to verify, or repeated rejected submissions, may result in account suspension. See our Privacy Policy for how this data is stored and used.

16.4 Content Standards

Sensitive Media

You may not post media that is excessively gory or share violent or adult content within live video or in profile or header images. Media depicting sexual violence and/or assault is not permitted.

Non-Consensual Nudity

You may not post or share intimate photos or videos of someone that were produced or distributed without their consent. This includes revenge porn and any non-consensual intimate imagery.

Private Information

You may not publish or post other people's private information without their express authorization and permission. This includes personal phone numbers, addresses, financial information, and other identifying data.

16.5 Intellectual Property

Trademark Policy

Using another's trademark in a way that may mislead or confuse people about your affiliation is a violation of our trademark policy. We may suspend or terminate accounts that violate trademark rights.

Copyright Policy

bmazed responds to copyright complaints submitted under the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been posted without authorization, you may submit a complaint. Repeated infringement may result in permanent suspension.

DMCA Designated Agent — 17 U.S.C. § 512(c)(2)

To submit a DMCA takedown notice or counter-notification, contact our registered Designated Agent:

  • Email: dmca@bmazed.app
  • Mail: bmazed LLC, DMCA Designated Agent, c/o Northwest Registered Agent, Inc., 2108 N St STE N, Sacramento, CA 95816, USA

Your notice must include: (1) identification of the copyrighted work, (2) identification of the infringing material and its location on our platform, (3) your contact information, (4) a statement of good faith belief, (5) a statement of accuracy under penalty of perjury, and (6) your signature.

Counterfeit Policy

You may not use bmazed to sell or advertise counterfeit goods. Accounts found to be selling or promoting counterfeit products will be permanently suspended.

16.6 Platform Use Guidelines

THRN Rules

The THRN system connects users who enter identical text within an 8-second window. Use THRN genuinely to connect with others. Attempting to game the system through coordination, automation, or exploits may result in suspension.

THRN also includes a Close Match feature: if your 8-second window closes without an exact match, the system may detect that another user typed something very similar (above 75% text similarity) and offer both parties a 12-second mutual-consent window to connect. Both users must actively accept — either party may decline or allow the offer to expire without connecting.

bmazed Limits

To maintain platform stability and fair usage, bmazed enforces certain limits:

  • Contributor Plan: 88 THRN attempts per month, 8 Global Circles posts per month, 1 active Vault Messenger, Annual nonprofit vote — community selects a verified 501(c)(3) to receive 3% of yearly revenue
  • Humanitarian Plan: 188 THRN attempts per month, 30 Global Circles posts per month, 8 active Vault Messengers, Annual nonprofit vote — community selects a verified 501(c)(3) to receive 3% of yearly revenue, Host 1 Local Event per month
  • Business Plan: 88 THRN attempts per month, 30 Global Circles posts per month, 8 active Vault Messengers, Annual nonprofit vote — community selects a verified 501(c)(3) to receive 3% of yearly revenue, Host 12 Local Events per month
  • Message rate limits to prevent spam
  • Post character limits for content quality

Vault Messenger Guidelines

Vault Messenger is bmazed's encrypted private messaging feature. Matched participants' devices use application-layer end-to-end encryption: P-256 ECDH and HKDF-SHA-256 derive AES-256-GCM message keys before content is transmitted. Vault ciphertext is also encrypted at rest on bmazed servers and is ephemeral — retained only for the duration specified at the time of sending. Vault conversations are private between participants and are never shared with third parties or used for any commercial purpose. Use Vault Messenger responsibly: do not send illegal content, harassment, or material that violates these Community Guidelines.

Misuse of Reporting Features

False or malicious reports are a violation of our policies. We may take action against accounts that repeatedly file false reports intended to harm or silence other users.

16.7 Account Policies

Inactive Account Policy

Your account, username, and content remain preserved despite inactivity, nonpayment, subscription cancellation, or trial expiry. A payment renewal failure allows 14 days of normal access, followed by billing, support, data export, and account recovery access. No automatic deletion follows that recovery period. You may voluntarily delete your account at any time; username reuse is not guaranteed after deletion.

Business Account Policy

Business Plan accounts are intended for verified business entities. Business Plan entitlements: 88 THRN attempts per month, 30 Global Circles posts per month, 8 active Vault Messengers, Annual nonprofit vote — community selects a verified 501(c)(3) to receive 3% of yearly revenue, Host 12 Local Events per month. Business accounts must be verified after signup and are subject to the same community rules and enforcement actions as all other accounts.

Deceased User Accounts

If you need to contact us about a deceased family member's account, please reach out to support. We may be able to help with memorialization or account deactivation with proper documentation.

16.8 Enforcement

When you violate our rules, we may take one or more of the following actions:

  • Warning: Content removal with a notification explaining the violation.
  • Temporary Restriction: Account placed in read-only mode for a period.
  • Temporary Suspension: Account locked for a defined period.
  • Permanent Suspension: Account permanently removed from the platform.
  • Law Enforcement Reporting: When legally required or when safety is at risk.

Appeals Process

If your content or account has been removed or restricted, you may appeal by emailing appeals@bmazed.app within 14 days. Appeals are reviewed within 7 business days.

16.9 Law Enforcement Guidelines

Legal Process

bmazed responds to valid legal process issued in compliance with applicable law. Law enforcement officials seeking information about bmazed accounts must submit requests through proper legal channels. We review each request and provide information only as required by law while balancing user privacy.

Legal Request FAQs

Information requests must be directed to our legal department. We require valid legal process such as subpoenas, court orders, or search warrants depending on the type of information requested. Emergency requests are evaluated on a case-by-case basis.

Reporting Security Vulnerabilities

If you believe you've found a security vulnerability in bmazed, please contact our security team at security@bmazed.app. We appreciate responsible disclosure and work with security researchers to address issues promptly. Please do not publicly disclose a vulnerability until we have had an opportunity to investigate and remediate it.

16.10 Research & Experiments

About User Research

bmazed may conduct research and experiments to improve our products and services. These may include testing new features with select groups of users, analyzing anonymized usage patterns, and gathering feedback through surveys.

Beta Programs

From time to time, we may offer beta versions of new features. Participation in beta programs is voluntary. Beta features may change or be discontinued without notice.

Data Processing

We process data in accordance with applicable privacy laws. For research purposes, data is typically anonymized and aggregated. We do not sell personal data to third parties.

17. CHANGES TO THESE TERMS

We may update these Terms from time to time. When we make material changes:

  • We will update the "Last Updated" date at the top
  • We will notify you via in-app notification or email at least 30 days before changes take effect
  • Your continued use after the effective date constitutes acceptance

18. CONTACT US

For questions about these Terms, content moderation, or any other concerns: